Frequently Asked Questions

General Questions
I have a Coupon, how can I use it?

If you have a coupon code, you can redeem it after selecting a restaurant and adding items to your basket. You will see a field to enter your coupon code on the order overview page. If the coupon is valid, the discount on your order will be calculated immediately. Only one voucher can be used per order.

Where is my order?

After you place your order, we send it directly to the restaurant, which starts preparing it immediately.

Our restaurants do everything they can to get your food delivered as quickly as possible. However, sometimes restaurants receive a very large amount of orders, or drivers get stuck in heavy traffic - this, unfortunately, might cause delays.

If the amount of time you’ve waited has exceeded the estimated delivery time, you can contact us and we’ll look into what’s going on.

Restaurants Questions